Why should I choose Shines Brightly Cleaning Services (SBCS) over your competitors ?

You should choose Shines Brightly Cleaning Services (SBCS) for many reasons. One of which is that we are a locally owned and operated residential and commercial cleaning business, which means we will always be willing to meet with you face to face and give you the best experience possible.

Ciarra Rice opened Shines Brightly Cleaning Services (SBCS) in 2018, although with much more experience now, she is still running the same great cleaning service. SBCS began using green cleaning products to help reduce toxic chemicals in your home and in the air we breathe. Not to mention we have expert trained staff and a quality assurance manager to make sure the staff is adhering to and following proper instructions.

Our employment process is strenuous, so we can provide you with the most loyal and experienced staff to clean your premises. We pride our self on being reliable and trustworthy and make sure we exceed your expectations with our cleaning service.

How often will you clean my home?

Customized house cleaning services are available weekly, every other week, 3 week rotations or monthly service. Each home is custom bid to meet the customer’s needs with a guarantee on the quality of work performed.

Can I get an over the phone estimate or do you have to come to my home?

We offer in home, over the phone, and written estimates. All estimates are free and hold no obligation. To get a written estimate you will have to go to our “contact” tab on our website and fill out the information. In order to give an accurate house cleaning estimate we will need to know what type of service and how many square feet we will be cleaning. For any other estimates you will need to call the office at 571-351-3141.

Do I have to be home when you are cleaning?

No, as long as you have a way to let us in when you are not home there is no reason for you to have to be there. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our house cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.

I have a dog that cannot get out of the house, how can I trust that your employees will follow precise instructions?

Our employees are given bonuses when they have no complaints and follow directions accurately. None of them want to lose out on their bonus or upset a customer. We have instruction sheets that the employees follow verbatim that ensure they are meeting your expectations and ours; we also have a Quality Assurance Manager that goes over the details of each house.

How will I let the cleaning crew in my house?

There are a few ways that you can let our crew in. One way would be an extra key. You could leave the key at our office, we handle all keys professionally and securely, or you could leave a key hidden near your front door with instructions on where to find it, such as under the mat, or in the planter. We also can use garage openers, or codes. We assure you that all the information and keys you provide us will be handled securely and returned to you if you ever discontinue service. However, if we cannot enter your house or the key is no where to be found, you will be charged with a lockout fee, for more information visit our policy section.

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